Your Healthcare Plan at Currencycloud

Important BUPA Scheme 2020 Changes
Click Here to see the Tax Calculations for BUPA Premium Costs

You healthcare cover is very comprehensive and of the highest quality at Currencycloud.  The key facets are contained in the Member Handbook, which you can also download from this web-page below.  Some notable points are as follows.

Instant GP available with online “facetime” – take a peek at the video demo below, all about th “Babylon Service”, introduced as an enhancement to your Bupa Healthcare Plan from 1 April 2019.

Making a claim:

It cannot be stressed enough that you must not receive any further / continuing treatment for any claim already in progress with any other healthcare insurer prior to you joining this scheme, without contacting BUPA for its approval in the first instance.

As previously, the first port of call is the claims helpline.  Please ring the helpline shown below at any time to discuss your treatment needs and you will be guided by experts in the particular field as to your options.

BUPA Claims Helpline number: 0345 604 0623 (Lines are open 8am to 8pm Monday to Friday, 8am to 1pm Saturday)

When making a claim you will need your membership number, or else your full name, address and date of birth and your Group Number 55314334983.

Medical history disregarded (MHD) cover:

This is the most significant improvement to your Healthcare Plan at Currencycloud and has been introduced with effect from 1 April 2018.  This means that all Members and their insured Family are able to seek medical advice and treatment, regardless of whether a particular ailment has ever occurred in the past.

It should always be remembered with no private healthcare plan covers chronic conditions, or conditions with no known cures as a rule.

However, your BUPA Scheme does cover for the acute flair up of any historical condition, to bring you back to the ‘normal state’.  Such treatment should not be confused with routine regular treatments anyone might be having (e.g. prescriptions for asthma) – as that would be defined as an ongoing “chronic” condition.

Self-referral without your GP for:

  • Musculoskeletal
  • Mental Health
  • Cataract
  • Breast cancer
  • Bowel cancer

For all the above conditions, BUPA’s Member Services Team can be contacted directly for telephone assessment and direct referral to your choice of Practitioner, removing the need for a GP referral.

Cancer Cover with no financial limits:

BUPA’s Cancer Care is recognised as the most comprehensive in the UK market, from diagnosis through to cure (& beyond with a unique survivorship programme).

Hospital choice

Your Healthcare Plan uses the BUPA Partnership Hospital List (with circa 350 hospitals UK wide, including a large range of private hospitals and clinics).

You can find hospitals, facilities and medical consultants by clicking this BUPA link

Free medical advice line (BUPA Health line – 0345-604-0537)
You have access to this helpline 24x7x365, to medical advice from qualified nurses and doctors throughout every day of the year.

My Bupa

My Bupa is a website where Members can access treatment history, submit claims, download membership documents, view health information and access Member offers.

To register your membership on the website, go to this BUPA membership registration web-page link

Bupa Member Offers – and include attractive discounts with leading brands for all new and existing members on Gym Membership, Restaurants, Cinema Tickets, Coffee Chains, Supermarkets (an ongoing discount off shopping at Sainsburys, for example), Holidays and Car Insurance to name a few – Register using this BUPA Offers web-page

Useful links:

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