Supporting employee wellbeing, strengthening business success
Today’s employees face increasing pressures both inside and outside of work. Offering an Employee Assistance Programme (EAP) is one of the most impactful ways to show that your company genuinely cares about the wellbeing of its people — and to support stronger business performance at the same time.
At Patterson-Mills, we work with leading EAP providers across the UK market to deliver confidential, high-quality support services tailored to your workforce’s needs. We help you integrate mental health support, counselling, legal and financial guidance, and everyday wellbeing resources into your benefits package.
Whether you are looking to introduce your first EAP or enhance your current offering, our experience ensures a seamless setup with strong employee engagement and clear value for your business.
How we work with you – Delivering real support for your employees
Understanding your workforce
We take time to understand your company’s culture, employee needs, and any specific wellbeing challenges to recommend the best-fit EAP solution.
Sourcing from leading providers
We search the full market to identify EAP providers who can deliver 24/7 support services, professional counselling, financial advice, and practical everyday help.
Negotiating competitive terms
We use our experience and insurer relationships to secure high-quality services at competitive rates, ensuring you get maximum value for your investment.
Employee engagement and awareness
We support you in promoting your EAP effectively, helping drive strong employee engagement, trust, and take-up of the services available.
Ongoing provider management
We stay involved after launch to monitor service delivery, deal with provider issues if they arise, and recommend improvements based on feedback and data.
Annual review and programme development
Each year, we review your EAP’s performance, benchmark against new solutions, and help your wellbeing strategy evolve as your business grows and changes.
How to get started
Discuss your wellbeing goals
We start by understanding your organisation’s needs, current challenges, and your objectives for employee mental health and wellbeing support.
Review your options
We present a clear comparison of leading EAP providers, service levels, costs, and benefits so you can make a fully informed choice with our guidance.
Launch with full support
We liaise with the selected provider, support your internal launch communications, and ensure employees understand and trust the new service from day one.
Contact us today: employeebenefits@pattersonmills.com
Exceptional wellbeing support at no cost to your employees
Employee Assistance Programme
Confidential support across a range of challenges including stress, health, legal, and financial concerns. Unlimited telephone counselling plus up to four face-to-face sessions per issue, all at no cost to employees and with complete privacy.
Best Doctors Second Opinion Service
Employees can access world-renowned specialists for a second medical opinion or diagnosis review, ensuring peace of mind when facing serious health concerns. Fully included with no cost to employees.
Every employee also receives a personal Working Well Guide card for easy access to support services whenever needed.
Why work with us?
Many Employee Assistance Programmes are launched with good intentions but end up underused, poorly promoted, or seen as a tick-box exercise. At Patterson-Mills, we make sure yours is different.
We design and implement EAPs that employees trust, engage with, and from which they genuinely benefit. This ensures that your business sees real returns in the form of improved wellbeing, lower absenteeism, and stronger staff loyalty.
From provider selection to staff education to ongoing programme monitoring, we stay fully involved, helping you maintain a vibrant, accessible service that evolves with your company’s needs over time.
Choosing Patterson-Mills means you do not just offer support. You create a culture of care that drives lasting business success.